Cancellation Policy

Thank you for choosing Arnett Evans and Company LLC. We're committed to providing timely, personalized insurance consultations. To ensure a smooth scheduling experience, please review our booking policy: Appointment Scheduling Appointments can be booked online, by phone, or by request via email. Please book at least 24 hours in advance to ensure availability You will receive a confirmation email or text once your appointment is successfully scheduled. Cancellations & Rescheduing We ask that you provide at least 12 hours' notice if you need to cancel or reschedule your appointment. You can reschedule by using the link in your confirmation email or by contacting us directly. Missed appointments without notice may result in limited future booking availability. Consultation Options We offer consultations via phone, video call, or in person (where available). If meeting virtually, please ensure you have a stable internet connection and access to a quiet, private space. Arrival & Punctuality Please be on time. We allow a 10-minute grace period. After that, the appointment may need to be rescheduled. For in-person meetings, arrive 5-10 minutes early if possible. What to Prepare Have any current insurance documents, ID, and a list of your questions or concerns ready. For Medicare consultations, please have your red, white, and blue Medicare card and your Medicaid card (if applicable) Let us know if you have questions or need assistance before your appointment. We look forward to helping you find the coverage that fits your needs!

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