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Privacy Policy

Arnett Evans and Company adheres to the privacy policies of the quoting and enrollment platforms that we use and the insurance carriers that we are contracted with. To view our privacy practices click here.
 

Please read this privacy policy carefully.

Introduction

Welcome to our Website. Your privacy is very important to us and we will make every reasonable effort to safeguard any information we collect. The purpose of this Internet Privacy Policy is to let you know how we handle the information we receive from you through this Website. This Internet Privacy Policy does not apply to information collected through other means such as by telephone or in person, although that information may be protected by other privacy policies.

HIPAA Notice of Privacy Practices

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Rule allows members the right to receive a notice that describes how individual health information may be used and/or disclosed and how to acquire access to this information. To read more about our privacy practices regarding health and medical information under HIPAA, please see our Website. In the event of any conflict between the requirements and/or permitted uses of covered health and medical information under our HIPAA Notice of Privacy Practices and this Internet Privacy Policy, the terms of our HIPAA Notice of Privacy Practices shall be controlled.

What Information Do We Collect

Information may be collected in two ways on our Website. You may elect to establish an account on our Website so that you can gain additional access to online service applications, health tools health information, subscriptions, or other services where we need to know who you are to best meet your needs. Personal information will not be collected from you without your knowledge.

Providing this personal information is always voluntary. Second, we may use "cookies" to help us improve our Website by tracking your navigation habits and to store some of your preferences. A cookie is a small file created by an Internet site to store information on your computer. This cookie does not allow other Websites to gain access to information on your computer. Only our Website can read this cookie.

Linking to Other Websites

From time to time we will provide links to other Websites, not owned or controlled by us. We do this because we think this information might be of interest or use to you or where, as a member, we can provide you with value-added services. While we do our best to ensure your privacy, we cannot be responsible for the privacy practices of other sites. A link to an external Website does not constitute or imply endorsement by us. Additionally, we cannot guarantee the quality or accuracy of information presented on external Websites. We encourage you to review the privacy practices of any Website you visit.

Use of Electronic Mail

Most E-mail, including the E-mail functionality on our Website, does not provide a completely secure and confidential means of communication. It is possible that your E-mail communication may be accessed or viewed inappropriately by another Internet user while in transit to us. If you wish to keep your information completely private, you should not use E-mail.

Other Online Communications

We may send electronic newsletters, notifications of account status, and other communications such as information marketing other products or services, on a periodic basis to various individuals and organizations. To opt out of any specific electronic communication you're receiving, click on the opt-out button associated with the specific communication.

Changes to This Privacy Policy

We may change this Privacy Policy or our Terms of Use from time to time. If we do so such change will appear on this page of our Website. It is your responsibility to review the Privacy Policy when you use this Website. By continuing to use this Website you consent to any changes to our Privacy Policy or Terms of Use. This statement is not intended to and does not create any contractual or other legal right in or on behalf of any party.
 

This Privacy Policy applies to the collection of Personal Information by Arnett Evans and Company. and our affiliated companies and subsidiaries (referred to herein as “AEC Memphis,” “us,” or “we”). This Privacy Policy applies to Insurer products, communications, digital properties including websites, online platforms, and mobile applications, that refer to this Privacy Policy, any offline interactions that we may have with you, and where AEC Memphis and insurance carriers may obtain and control your Personal Information (as defined herein) from a third party (collectively, the “Services”). This Privacy Policy describes how AEC Memphis and insurance carriers collect and uses the Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information.

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This Privacy Policy does not apply to Protected Health Information or information subject to the California Confidentiality of Medical Information Act that may be collected by an individual private insurance company of choice in its capacity as a health care provider or payor (insurance company). Notices governing our and insurance carriers' processing of Protected Health Information are available in our privacy policies.
 

We are committed to maintaining the highest level of confidentiality with all of the information we receive from you. For purposes of this Privacy Policy, each insurance company in their own right is a controller (i.e., responsible party) of your Personal Information including when we, or service providers acting on the insurance carrier's behalf, administer the Services. In certain situations, insurance carriers also administer the Services on behalf of our clients. In those instances, the insurance carrier may act as a processor or service provider to such clients, in which case the client’s privacy policy, if any, will apply. We are not responsible for the privacy or data security practices of our business client or other third parties, which may differ from those set forth in this Privacy Policy. Please review all privacy policies for your carrier of choice to understand all your rights.
 

Please read this Privacy Policy carefully. We want you to understand what information we collect from you when you use our Services, how we use such information, and whether and with whom we disclose such information. Using our Services is voluntary, and by accessing or using the Services, you (i) acknowledge that you have read and understand this Privacy Policy; and (ii) agree that your access to and use of the Services are subject to this Privacy Policy and related Terms of Use. We reserve the right to change the Privacy Policy at any time. Please review the Privacy Policy periodically to be aware of any modifications.

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Categories of Personal Information We May Collect

Through your use of the website and the Services, we may collect your Personal Information. Personal Information generally refers to any information that can be linked to an identified or identifiable person. Please note that certain information may not be personally identifiable when standing alone (e.g., your age), but may become so when combined with other information (e.g., your age and address). The term Personal Information also covers certain categories of "sensitive" or "special" Personal Information that often receive additional protections and/or are subject to additional restrictions under applicable laws.

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The Personal Information that we may collect about you, or have collected about you in the past 12 months, varies depending on the context of our interactions with you. Personal Information collected from or about you falls into the following categories:

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Direct and Personal Identifiers: We may collect various Personal Information that identifies you. This information includes your name, email, any user name and password that you may provide, your address, your tax identification number or social security number, unique identifiers (such as a mobile device ID), and your email and other personal contact information.

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Demographic Information: Under certain circumstances, we may collect Personal Information regarding your gender, race, or other protected classification data.

 

Commercial Information: We may collect data regarding products that you use or purchase of products or Services. This data may include information about products or Services you considered utilizing through mobile applications, application data, and pricing information. We collect information from you when you provide us with feedback and we may collect information regarding your receipt and interaction with emails and other messages that you receive from us.

 

Payment or Banking Information: Credit card number, name on a credit card, expiration date, security code, and billing address.

 

Electronic Network Activity: We collect information regarding your use of our websites and mobile applications. This data includes but is not limited to Internet Protocol address information, information obtained through weblogs concerning your activity on our websites and application, mobile device identifiers and other related metadata regarding the use of our mobile applications. We may collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, device ID, language preferences, referring website, the length of time you are visiting our website, and/or a date/time stamp for visitors. We may also collect such information in relation to monitoring potential malicious code on our systems, such as through the collection of metadata and traffic data, or portions or hashes (a file that has been converted into a numerical string by a mathematical algorithm) of any of the information listed here. For more information relating to the use of such tools, review our “Cookies” section.

 

Geolocation Information: We may collect information about the location from which you are accessing our mobile applications. For more information relating to the use of such tools, review our “Cookies” section.

 

Audio, Visual, or Other Information: We may collect your photograph or other images identifying you through certain of our mobile applications. If you visit one of our locations or call our call center, we may record your image or voice.

 

Inferences: We may develop inferences about you using the data set forth above.

 

Sensitive Personal Information: Of the information listed above, geolocation, your Social Security or Driver’s License number, and your login and password information for certain Services, may also qualify as Sensitive Personal Information.

 

The provision of the sensitive Personal Information listed above is voluntary. In certain instances, we will not be able to process your request for our Services without the requested sensitive Personal Information.

SOURCES OF PERSONAL INFORMATION

We collect your Personal Information in the following ways, pursuant to applicable law:

Directly From You, when you use our Services, register for an account, contact us, respond to a survey, sign up to receive emails, text messages, and/or postal mailings.

Through Our Use of Cookies and Other Automatic Data Collection Technologies, when you visit our websites, use our mobile applications, open or click on emails we send you, or interact with our advertisements. We or third parties we work with automatically collect certain information using technologies such as cookies, web beacons, clear GIFs, pixels, internet tags, web server logs, and other data collection tools. For more information, please see the “Cookies and Similar Tracking Technologies” section below.

From Our Third Party Partners, including from third parties that we have partnered with to provide you the Services that you have requested from us.

Other Sources, including data analytics providers or publicly available sources.

Use of Your Personal Information

We use your Personal Information and Sensitive Personal Information for the following business purposes (“Processing Purposes”) associated with our general business operations. We may collect your Personal Information:

Providing our Services

  • To provide you the Services, including health insurance products, wellness products or providers, or health care.

  • To provide you with non-insurance or health care products or services that may be of interest or at your request.

  • To process your payments and send notifications to you related to your account.

  • To enable you to access and use our websites and mobile applications.

Communicating With You

  • To communicate with you and to respond to your requests, questions, comments, and other inquiries.

  • To understand what partner resources you use, if any, and to connect you to additional resources at your request.

  • To offer you personalized advertisements, which you may be able to opt out of as explained in the “Your Choices” section.

  • To send marketing and promotional materials, including information relating to our products, Services, sales, or promotions or those of a third party.

Analytics and Administration of Website

  • To administer, maintain, evaluate, and improve our websites, mobile applications, and Services, and to develop new products and services.

  • To conduct research and analytics related to our websites and Services, including combining any or all of the information that we collect or obtain.

Core Business Functions

  • To manage our business operations, perform our obligations, and exercise our rights under any agreement that you or your organization has with us.

  • For other purposes with your consent, or as otherwise permitted or required by applicable law.

Legal Obligations

  • We use Personal Information to comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against a legal claim.

Security and Fraud Prevention

  • We use Personal Information to detect, investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including fraudulent transactions, attempts to manipulate or violate our policies, procedures, and terms and conditions, security incidents, and harm to the rights, property, or safety of Arnett Evans and Company and our users, customers, employees, or others.

Use of Your Sensitive Personal Information

With regard to sensitive Personal Information, we only use your sensitive Personal Information to provide you with the requested products or services and to administer your account. We do not disclose Sensitive Personal Information for purposes other than those which cannot be limited under California law.

In addition to the purposes noted above, we generally collect and use your Personal Information to fulfill our business operations and provide the requested Services to you, such as processing or fulfilling claims, coordinating benefits, and processing payments; managing administrative matters such as invoicing, renewal, or to audit customer transactions; developing, maintaining, provisioning, or upgrading networks, Services, or devices; and conducting analytics to determine how to improve our Services and develop new ones. We may de-identify and aggregate your Personal Information to conduct analytics and improve our Services.

Disclosures of Personal Information

We respect the importance of privacy. Generally, we may disclose the Personal Information we collect to facilitate our communications with clients, to operate our business, to advertise or promote our Services, or with your consent.

We may disclose each category of your Personal Information to the following categories of third parties in the following ways:

  • Service Providers. We may disclose your Personal Information to authorized third parties who perform services for us (including cloud services, data storage, sales, human resources, and marketing). Our contracts with our service providers include commitments that they agree to limit their use of Personal Information and to comply with privacy and security standards at least as stringent as the terms of this Privacy Policy.

  • Affiliated Companies. We may disclose such Personal Information to subsidiaries, affiliates, or joint ventures as needed to provide our products and Services and generally as necessary in the administration of a global organization.

  • Corporate Transactions/Purchasers. We may disclose your Personal Information in connection with a proposed or actual corporate merger, acquisition, consolidation, sale of assets, bankruptcy, insolvency, or other corporate change.

  • Other Third Parties. We may disclose your Personal Information to legal, governmental, or judicial authorities, as instructed or required by those authorities or applicable laws, or in relation to a legal activity, such as in response to a subpoena or an investigation. We may also disclose such Personal Information if we believe disclosure is necessary to prevent physical, financial, or other harm, injury, or loss.

  • Conferences and Events. We disclose your Personal Information to our partners and affiliates when you register or attend a webinar or in-person event hosted or co-hosted by Arnett Evans And Company. If required, we provide you with notice during event registration where your information may be disclosed with our partners, for instance, to confirm your attendance at a webinar or event, to confirm sessions attended, or to confirm products purchased.

  • De-identified Personal Information. We may disclose or use aggregated or de-identified data for any lawful purpose. De-identified information is generally not considered to be Personal Information under applicable laws.

  • Other Disclosures With Your Consent. We may disclose your Personal Information with your consent to other unaffiliated third parties who are not described elsewhere in this Privacy Policy. For example, we may provide your Personal Information to healthcare providers and healthcare clearinghouses.

  • Other Disclosures Required by Law. We may disclose your Personal Information for legal reasons as we believe to be necessary or appropriate to: (a) satisfy any applicable law, legal process, or proper governmental request; (b) enforce any agreement we may have entered into with you or your organization, including investigating any violations or asserting remedies; (c) detect, prevent, or otherwise address fraud, security or technical issues; (d) protect against harm (whether tangible or intangible) to the rights, property, or safety of Arnett Evans and Company, our users, or the public as required or permitted by law; and (e) establish or exercise our rights, defend against a legal claim, and investigate, prevent, or take action regarding possible illegal activities or a violation of our policies.

Data Retention

The time periods for which we retain your Personal Information depend on the purposes for which we use it and applicable law for the type of data and use. Arnett Evans and Company will keep your Personal Information for as long as you are a registered customer or user of our Services or for as long as we have a valid business purpose to do so and, thereafter, for no longer than is required or permitted by law, as reflected in insurance carrier's internal Records Retention Policy.

Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. For purposes of this Privacy Policy, cookies also include similar technologies, such as pixels, web beacons, and social network plugins (collectively, “cookies”). Cookies help the website remember information about your visit, which can make it easier to visit the website again and make the site more useful to you. Some cookies are deleted once you close your browser (session cookies), while other cookies are retained even after you close your browser so that you can be recognized when you return to a website (persistent cookies). More information about cookies and how they work is available at allaboutcookies.

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Privacy Policy for Arnett Adolphus Evans jr

At Arnett Evans and Company, accessible from https://aecmemphishealthan.wixsite.com/aecinsurance, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by Arnett Evans and Company and how we use it.

If you have additional questions or require more information about our Privacy Policy, please contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Arnett Evans and Company. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including:

  • Provide, operate, and maintain our website

  • Improve, personalize, and expand our website

  • Understand and analyze how you use our website

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

  • Send you emails

  • Find and prevent fraud

Log Files

Arnett Evans and Company follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Arnett Evans and Company uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors browser type and/or other information.

Google DoubleClick DART Cookie

Google is one of the third-party vendors on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

Our Advertising Partners

Some of the advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has its own Privacy Policy for its policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Arnett Evans and Company.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Arnett Evans and Company, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Arnett Evans and Company has no access to or control over these cookies that are used by third-party advertisers.

Third-Party Privacy Policies

Arnett Evans and Company's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found on the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Arnett Evans and Company does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Our Privacy Policy was created with the help of the Privacy Policy Generator.

Contact Us

If you have any questions or suggestions about our Privacy Policy, please contact us.

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© 2024 Arnett Evans and Company. All rights reserved. AEC is a trademark and marketing brand of Arnett Evans and Company.

We do not offer every plan available in your area.  Currently, we represent 10 organizations that offer 150 products in your area. Any information we provide is limited to those plans we do offer in your area. Please get in touch with MEDICARE.gov or call 1-800-MEDICARE or your local State Health Insurance Program (SHIP) to get information on all your options.

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Plan features and availability may vary by service area. Arnett Evans and Company, AEC, is not a government entity, neither does the owner(s), or company claim to be associated with any local, state, or federal governments outside of the licensure of writing agents or brokers through the Secretary of State in the given area in which agents/brokers are licensed to sell insurance products.

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All insurance carriers that we represent, within the Medicare ecosystem, is a HMOs, and PPO plans with a Medicare contract. Our D-SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal. Plan features and availability may vary by service area. Participating healthcare providers are independent contractors and are neither agents nor employees of the carrier plans they accept, except in situations in which you are notified otherwise by the carrier. The availability of any particular provider can not be guaranteed, and provider network composition is subject to change. Every year, Medicare evaluates plans based on a 5-star rating system.

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See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations, and conditions of coverage. Plan features and availability may vary by service area.

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The formulary, pharmacy network, and/or provider network may change at any time. You will receive notice before such a change when necessary from your plan's carrier.

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Each carrier's brand name for insurance products issued by the subsidiary insurance companies is controlled respectively by the carrier and /or its company structure. None of the carriers we represent nor, Arnett Evans Jr, Arnett Evans and Company, or AEC Insurance are connected with or endorsed by the U.S. Government, State and local government and municipalities, or the Federal Medicare Program.

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This site is owned and operated by Arnett Evans a licensed representative of all carriers presented during a booked one-on-one presentation and is not the official website of any carrier in which we represent.

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